Orders & Custom Design FAQs

Everything you need to know about custom orders, design, pricing, delivery and more.

Orders & Custom Design

How do I place an order?

Simply contact us through our enquiry form, email, or phone. We'll discuss your requirements, provide design options, and guide you through the process from concept to delivery.

Is there a minimum order quantity?

Minimum order quantities vary depending on the product type. Contact us with your requirements and we'll advise on the most suitable option.

Can I order just one item?

Some products may be available as single-item orders, while fully customised products may require minimum quantities.

Can you recreate an existing design?

Yes. We can work from photos, sketches, previous garments, or existing designs to create a new version tailored to your needs.

Do I own the design?

Any custom designs created specifically for your organisation can be discussed and agreed during the design process.

Design Process

How does the design process work?

We work with you to understand your vision, colours, logos, and requirements. We'll then provide digital design concepts for approval before production begins.

Can I see a design before ordering?

Yes. We provide digital mock-ups for approval before manufacturing starts.

How many design revisions are included?

We want you to be happy with the final design and will work with you to refine the design before production.

Can you match our existing colours?

Yes. We aim to match colours as closely as possible using industry-standard colour references.

Can you add logos, names, or sponsor branding?

Absolutely. We can incorporate club logos, school crests, sponsor logos, names, and numbers where required.

Dancewear

Do you specialise in Irish dance costumes?

Yes. Irish dancewear is one of our core specialities, from beginner dresses through to custom competition costumes.

Can you design unique competition dresses?

Yes. We can create fully bespoke designs tailored to individual dancers, schools, and requirements.

How do I provide measurements?

We provide a measurement guide and can advise on the best way to obtain accurate measurements.

Can dresses be altered in the future?

Many designs can be adjusted or altered as dancers grow. We'll advise on options during the design stage.

Sportswear & Teamwear

What sports do you cater for?

We provide custom clothing for a wide range of sports, including football, GAA, rugby, athletics, gymnastics, dance, fitness, and more.

Can we reorder the same kit later?

Yes. We retain design records where possible, making future reorders straightforward.

Can individual team members order separately?

Depending on the project, we can discuss individual ordering options.

Do you offer player names and numbers?

Yes. Names, numbers, and sponsor branding can all be included.

Schools & Uniforms

Do you provide school uniforms?

Yes. We supply both everyday uniforms and school sportswear.

Can parents order directly?

Yes. We can discuss options for direct ordering and online ordering portals.

Can we create a custom school sports range?

Absolutely. We work with schools to create bespoke sportswear collections that reflect their identity.

Do you offer sizing samples?

Yes. Sizing samples may be available depending on the project.

Pricing & Payments

How much does custom clothing cost?

Pricing depends on the garment type, design complexity, and quantity ordered. Contact us for a personalised quote.

Why are your prices more competitive?

We focus on efficient design and manufacturing processes, allowing us to deliver exceptional quality at fair prices.

Do you require a deposit?

Deposit requirements vary by order type and will be confirmed during the quotation process.

What payment methods do you accept?

We accept a variety of payment methods, which will be outlined when placing your order.

Delivery & Returns

How long does production take?

Lead times vary depending on the product and season. We'll provide an estimated delivery date before production begins.

Do you ship internationally?

Yes. We can arrange delivery to many international locations.

Can I track my order?

Where applicable, tracking information will be provided once your order has been dispatched.

What happens if there is an issue with my order?

Customer satisfaction is extremely important to us. If there's a problem, contact us and we'll work quickly to resolve it.

Why Choose PureMotion?

What makes PureMotion different?

We're focused on improving how custom sportswear is designed, manufactured, and delivered. Our goal is simple: better quality, better service, and fairer pricing.

Are you the cheapest supplier?

Not always, and that's not our goal. We focus on providing exceptional value through better quality, durability, design, and customer support.

What is your mission?

To make premium-quality custom sportswear, dancewear, and school apparel more accessible while raising standards across the industry.